Human Evaluation

Human Evaluation Platform for AI Models

Find out how your model performs for real people. Evaluators in the countries you choose rate, compare and check your model's outputs, from chatbot answers to generated images and synthetic voices.

Text, image and audio · Many evaluators per item · Any language

Person comparing two model answers side by side

200+

Countries

13,487

Tasks completed

195,000+

Registered workers

~4 Hours

Avg time to results

How It Works

From Test Set to Human Scores

Prepare your outputs, write the questions, and collect independent judgments from many people.

Person preparing AI model outputs for a human evaluation task
01 · Prepare

Prepare your test set

Put a numbered set of outputs into the task: text in the instructions, images or audio as reference files.

  • Text in the task instructions
  • Images or audio as reference files
  • Numbered item set
Laptop showing evaluation criteria and rating rules
02 · Rules

Write evaluation rules

Set the criteria, the rating scale and examples of good and bad outputs so evaluators judge the same way.

  • Criteria you define
  • Rating scale or comparison
  • Examples of good and bad outputs
Person comparing two model answers side by side on a screen
03 · Collect

Collect independent judgments

Each evaluator completes your task once, so every item gets opinions from different people.

  • One submission per evaluator
  • Many opinions per item
  • Countries and languages you choose
Person reviewing human evaluation submissions on a computer
04 · Review

Review and analyze

Approve careful submissions, reject careless ones and export the answers to compare scores across model versions.

  • Approve or reject each submission
  • Export answers for analysis
  • Compare scores across versions
What You Can Test

Evaluate Any Kind of Model Output

If a person can read, see or hear it, a person can judge it. Put your outputs into the task and collect human opinions at scale.

Language models and chatbots

Rate answers for helpfulness, accuracy, tone and safety, or compare two versions of your model. Example: “Which answer would you rather get?”

Image generation

Check generated images for quality, realism and how well they match the prompt. Example: “Does this image show what the prompt describes?”

Speech synthesis

Listen to synthetic voices and score naturalness, clarity and pronunciation. Example: “How natural does this voice sound, from 1 to 5?”

Speech recognition

Compare audio clips with model transcripts and mark wrong or missing words. Example: “Is this transcript correct? Mark any errors.”

Translation

Native speakers check machine translations for meaning, grammar and natural wording. Example: “Does the translation keep the original meaning?”

Search and recommendations

Judge how well results match a query or how relevant recommendations feel to a real user. Example: “How useful is this result for the query?”

Methods

Evaluation Methods You Can Run

Pick the judgment format that matches your model and the questions you need answered.

Side-by-side comparison

Evaluators pick the better of two outputs and explain why.

Rating scales

Score each output from 1 to 5 on the criteria you define.

Mean opinion score (MOS)

Average listener scores for voice and audio quality.

Pass or fail checks

Yes or no questions about accuracy, safety or format.

Error tagging

Evaluators mark what went wrong: wrong facts, bad grammar, missed words.

Open feedback

Short written comments that explain the numbers.

Why People

Why Automatic Metrics Are Not Enough

Human evaluation shows how your model performs for actual users, not only on similarity scores.

Real user judgment

Automatic scores measure similarity, not usefulness. People tell you which output they would actually prefer.

Language and culture

Native speakers catch awkward phrasing, wrong tone and cultural mistakes that metrics miss.

Many independent opinions

Every evaluator works independently, so you see real agreement and disagreement on each item.

Quality

Keep Your Evaluation Reliable

You decide what counts as a good judgment and review every submission before it joins your results.

Checklist used as control items in an evaluation task

Control items

Add items with an obvious correct answer to spot careless submissions.

Person writing evaluation reasons at a laptop

Short reasons

Ask for a short reason with every score so you can trust the numbers.

Example evaluation scores shown on a screen

Several evaluators

Order several evaluators per item and compare answers for agreement.

Person reviewing evaluation submissions on a laptop

Approve or reject

Reject submissions that ignore your rules. Start with a 20–50 item pilot, then scale up.

How We Work

Run It Yourself or Let Us Manage It

Launch evaluation tasks on the platform, or hand the project to our team for end-to-end delivery.

Self-serve

Launch evaluation tasks yourself

Create a task, add your outputs and rating rules, choose countries and review results yourself.

Create an evaluation task

Fully managed

Let our team run the evaluation

We design the evaluation, recruit and screen evaluators, run quality checks and deliver clean results in your format.

Talk to us
Pricing

Estimate Your Evaluation Cost

You set the pay per task. One submission is one evaluator's judgments on your item set. The 15% platform fee is included.

min

How long it takes a worker to complete one task.

$

Minimum pay is $0.10 per task. Need more evaluators later? Extend the same task instead of creating a new one.

FAQ

Frequently Asked Questions

A human evaluation platform lets you send AI model outputs to real people and collect their ratings, comparisons and comments. It shows how your model performs for actual users, not only on automatic metrics.

Any model whose output a person can read, see or hear: chatbots and language models, image generators, speech synthesis, speech recognition, translation, search and recommendations.

Put text outputs into the task instructions and upload images or audio as reference files. Evaluators review them and submit their scores and comments as their answer.

For clear-cut checks, one or two may be enough. For subjective quality like naturalness or preference, use three or more and compare their answers.

Yes. Show both outputs side by side and ask evaluators to pick the better one and explain why. This works well for A/B tests between model versions.

Evaluators are everyday users from many countries. They are best for judging clarity, usefulness, naturalness and language. Describe any skills you need in your instructions and reject submissions that do not meet them.

Yes. Choose countries where the language is spoken and state it in your instructions. Task descriptions are written in English.

You set the pay for each task, starting from $0.10, plus a 15% platform fee. A campaign starts from $0.30, so you can run a small pilot first.

Add control items with a known answer, ask for short reasons, use several evaluators per item and reject careless submissions.

Yes. Our team can design the evaluation, recruit evaluators, run quality checks and deliver the results. Contact us through the form below.

Contact

Planning a Large Model Evaluation?

Tell us what model you are testing, how many items and which languages. We will help you design the evaluation and set up the tasks.