Post an onboarding test and people who have never seen your product go through sign-up and the first steps on their own devices. They tell you where they slowed down or wanted to quit.
First-time users onlyYou set the pay per testerPay only for approved sessions200+
Countries
195,000+
Workers available
13,487
Tasks posted
~4 Hours
Average time to first results
Post an onboarding test yourself and watch real first-time users go from sign-up to the first key action.
Add a link to your product and list the steps from sign-up to the first key action, such as creating a project or placing an order.
Product or app store linkSteps from sign-up to first actionA question after every step
Select the countries, the number of testers and the pay. Ask for people who have never used your product and want to sign up with a fresh email.
First-time users onlyAny number of countries in one taskYou set the pay per tester
Each tester creates an account, records the session and rates every step. They write what they expected and where they wanted to stop.
Fresh account for every testerScreen recording of the flowRating for every step
Watch the recordings, compare the step ratings and approve useful sessions. You pay only for what you approve.
See the drop-off stepApprove or reject each sessionPay only for approved workPoint testers at the part of the flow you want to improve, or ask them to go through the whole journey.
Testers fill in your form for the first time. See which fields, password rules or error messages slow them down.
Field labels and password rulesError messagesTime to finish the form
Find out if confirmation emails and codes arrive, land in spam or have a link that works on every device.
Email and SMS codesSpam folder checksTime until the message arrives
Testers sign in with Google, Apple or other accounts on their own devices and tell you if the flow completes.
Google, Apple and other accountsReal devices and browsersWhere the flow breaks
See whether new users allow notifications, location, camera or contacts, and what makes them say no.
Notifications and locationCamera and contactsWhy people refuse
Testers go through your tutorial and tell you whether they understood the main features or skipped it.
Tutorials and tooltipsSkipped or completedWhat people still do not understand
Ask testers to complete the first key task, like creating a project or placing an order, and see how long it takes.
First project, order or messageTime to first valueWhere people get stuckTesting more than onboarding? See usability testing
Hire onboarding testers
Every tester follows the same steps with a fresh account, so you can compare the ratings step by step.
Your setup
Open the app and create a new account with a fresh email. Confirm the email, complete the welcome steps and create your first project.
Sign up with a fresh emailConfirm the email and finish the welcome stepsRate each step from 1 to 5Your view
Each submission shows the whole journey from sign-up to the first action, ready to review and approve.
Screen recording from sign-up to first actionCompleted or stopped, and at which stepDevice, OS and countryChoose where your testers come from and make sure every one of them sees your product for the first time.
Accept testers from all countries or pick specific ones. Test onboarding in the markets where you want to grow.
Ask for people who have never used your product. Reject sessions from people who already had an account.
Describe the phones, tablets or computers testers should use, and ask them to name their device in the report.
Each worker can take your test only once, so every session is a true first-time experience.
You decide what a good session looks like and review every recording before you pay.
Let testers sign up without real payments or sensitive personal data.
A 1–5 rating after each step shows exactly where the flow gets harder.
Approve only sessions where testers show the full flow on screen.
Run the same test after each update and compare the ratings.
Every session comes from a real person who chose to take your test and signed up for the first time.
Your instructions explain what to do and what to record. Workers read them before they accept.
Nobody is assigned to your test. Each worker decides to take it and signs up on their own device.
Each submission comes from a specific worker in the country you selected, recorded for your test.
You set the pay per tester. Longer onboarding flows with screen recordings need a higher rate. The 15% platform fee is included.
No subscription. Start with a $20 deposit and pay only for sessions you approve.
Hire onboarding testers on RapidWorkers — or talk with us about larger studies, custom recruiting and closer collaboration around activation and growth.
It is testing your sign-up and first steps with people who have never used your product. It shows where new users get confused, slow down or leave.
On RapidWorkers. Post your onboarding test as a task, ask for first-time users, set the pay and countries, and workers complete it on their own devices. You pay only for the sessions you approve.
Usability testing can cover any part of a product. Onboarding testing focuses only on the first experience: sign-up, verification, welcome steps and the first key action.
Yes, they sign up like real new users. Use a test environment or test accounts if your product involves payments or sensitive data.
Testers can confirm whether emails arrive and links work. For SMS codes, consider test numbers or skipping the step, so testers do not have to share their phone numbers.
Each tester completes your task once with a fresh account, so every session shows a first-time experience.
Yes. Choose the countries you need and ask testers to use the app in their local language.
Ten to twenty testers usually show the main drop-off points. Use more if you compare versions or countries.
You set the pay per tester, plus a 15% platform fee. A typical 10–15 minute session needs a few dollars per tester.
First sessions often arrive within hours of launching your test.
Yes. Our team can write the scenario, recruit testers, review recordings and summarize where users drop off.
